Triplet Auto Repair ("we," "us," or "our") operates the website at https://tripletautorepair.net. This Privacy Policy explains how we collect, use, and protect personal information you provide when using our website or services.
By using our website, you agree to the collection and use of information as described in this policy.
Information We Collect
Information you provide directly: When you use the contact form on our website, we collect the name, email address, phone number, and message content you submit. This information is used solely to respond to your inquiry or service request.
Technical information collected automatically: Our web server may log your IP address, browser type, referring URLs, pages visited, and the date and time of visits. This data is used in aggregate to understand website usage and is not linked to personally identifiable information.
Cookies: Our website may use cookies to improve your browsing experience and remember preferences. See our Cookie Policy for more detail. You can control cookie settings through your browser.
How We Use Your Information
We use the information we collect to:
- Respond to service inquiries and appointment requests
- Communicate with you about your vehicle and any scheduled services
- Improve the content and functionality of our website
- Comply with any legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Retention
Contact form submissions are retained for a reasonable period to facilitate follow-up communication and for record-keeping related to services performed. If you would like your information removed from our records, please contact us at [email protected].
Third-Party Services
Our website may embed a Google Maps iframe to display our location. Google's use of that data is governed by Google's own privacy policy. We also use standard CDN services to load fonts and libraries (Google Fonts, Bootstrap, Font Awesome). These services may log requests from your browser in accordance with their own policies.
Data Security
We take reasonable precautions to protect the information you submit. Our website uses HTTPS to encrypt data in transit. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and withdraw consent for its use (subject to legal or contractual restrictions). To exercise these rights, contact us at [email protected] or by mail at the address below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.
Contact
For questions about this Privacy Policy or how your information is handled:
Triplet Auto Repair
2285 Lynden St, Abbotsford, BC V2T 3B8
Email: [email protected]
Phone: +1 604-556-0825